Using Exer's RTM Billing Tracker

2
min read
Last updated:
March 5, 2024

How to use the Provider Portal RTM Billing Tracker and how to download a patient activity report for reimbursement submission

The RTM Billing Tracker helps providers easily identify and track patients who have completed the active days required to bill for RTM Codes #98975 and #98977. More information about billing and these codes can be found here.

Here's a quick walkthrough of this feature:

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  1. Go to the RTM Billing Tracker in the Exer Provider Portal.
  2. There are 4 different status that a patient can have (see top right):‍
  3. >Billed: The patients cycle is complete. Provider marks a patients cycle as "complete" after downloading their activity report, uploading it to their EMR and submitting for reimbursement.‍
  4. >Ready to Bill: Patients who have met at least 16 active days during a completed billing cycle and are ready to bill.‍
  5. >In Progress: Patients who are still part of an ongoing billing cycle.‍
  6. >Incomplete: Patients who did not meet the required 16 active days during a billing cycle and there's no billing necessary.

Downloading Patient Activity:

  1. To download a patient's activity report, click on the drop down arrow icon to the left of the patients name to "Download PDF". You will not be able to download the PDF for any patient thats status is "In Progress" as they are currently mid billing cycle.
  2. Click on "Download PDF" button to automatically download that patient's activity report with the dates and activity of that billing cycle.
  3. Once the patient activity report has been downloaded, click on "Mark as Billed" to acknowledge the report and billing details have been submitted to your EMR/insurance and no further action is needed.

Additional notes:

  • You can filter patients based on their billing cycle start or end date (by month), or by status, via the filters at the top right of the table. You can also search for specific patients by name.
  • Each row in the RTM Billing Tracker is a new billing cycle, i.e. the same patient can show up multiple times for every new 30 days of activity.
  • The table also tells you each billing cycle's start and end dates, the number of remaining days until the end of a billing cycle, and the total number of active days achieved by the patient during that billing cycle.
  • Active days include the combined number of active exercise sessions and the submitted patient PRO responses.
  • >If a patient did their exercises and responded to their PRO on the same day, that only counts at 1 active day.
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